Terms and Conditions

Effective date: 1 July 2026

These Terms and Conditions ("Terms") are a binding agreement between you and Team Mac Ltd ("Anita Mac," "Biz Bestie Club," "we," "us," "our"), a company registered in New Zealand, and govern your use of and purchases from:

  • Our websites, anitamac.com and bizbestieclub.com
  • The Biz Bestie Club ("BBC") membership and its curriculum, lessons, workbooks and resources
  • Our private Facebook community (paid-members only)
  • Live calls, coaching sessions and Q&As, including any recordings of these
  • Loom video recordings shared to answer member questions
  • Our standalone digital products
  • Any other digital products, downloads, templates, trainings, events, or resources we create or provide, now or in future

By purchasing from us, joining Biz Bestie Club, or otherwise using our sites and services, you agree to be bound by these Terms. If you don't agree with them, please don't use our sites, purchase our products, or join our membership.

These Terms should be read alongside our Privacy Policy and Disclaimer, which together form the full agreement between you and us.

These are our Master Terms and apply to everything we sell or provide. Where a specific product, membership tier, or offer has its own additional terms (for example, its own refund window, access length, or pricing structure), those additional terms will be stated clearly at the point of sale for that offer, and sit alongside these Master Terms rather than replacing them. If there's ever a direct conflict between an offer-specific term and these Master Terms, the offer-specific term (as the more recent, more specific agreement) takes priority for that particular offer only.

1. Eligibility

You must be at least 18 years old and legally capable of entering a binding agreement to purchase from us or join Biz Bestie Club. By using our sites or purchasing from us, you confirm that you meet this requirement.

2. Products, Memberships and Services

We offer a range of products and services, including but not limited to the Biz Bestie Club membership (a recurring, cancel-anytime membership) and standalone digital products (one-off purchases). Specific terms, pricing, and inclusions for each are set out at the point of sale and, where relevant, elsewhere in these Terms.

Content updates and retirement: We may update, improve, expand, or retire individual lessons, workbooks, templates, or other content within the membership or a standalone product at any time, to keep what we teach current and useful. This doesn't reduce the overall value of what you've purchased, and we won't remove content specifically to your detriment, but we don't guarantee that any individual piece of content will remain available or unchanged indefinitely.

Access to standalone digital products ("lifetime access"): Where we describe a standalone digital product as having "lifetime access," this means access for as long as we continue to offer and host that product, not a literal lifetime guarantee independent of our business. If we ever discontinue a product or shut down the platform it's hosted on, we'll make reasonable efforts to give you advance notice and an opportunity to download your materials before access ends.

3. Payments and Pricing

Payments are processed through Teachery and Stripe. Prices are listed in USD unless stated otherwise.

Membership pricing lock-in: The rate you join Biz Bestie Club at is the rate you will continue to pay for as long as your membership remains active without a gap in payment, regardless of any future price increase for new members. If your membership lapses (for example, due to cancellation or unresolved failed payment) and you rejoin later, the then-current rate at the time you rejoin will apply.

By purchasing a recurring membership, you authorise us to charge your payment method automatically on each billing cycle until you cancel in accordance with Section 6.

4. Failed Payments and Chargebacks

If a scheduled membership payment fails, we may:

  • Automatically retry your payment method
  • Send you a reminder to update your payment details
  • Suspend your access to the membership, community, curriculum, and any related services until payment is resolved

If a failed payment isn't resolved within a reasonable period, we may treat this as a cancellation of your membership. You remain responsible for any outstanding amount owed up to the point of suspension or cancellation.

Chargebacks: If you believe you've been charged in error, please contact us first at hello@anitamac.com so we can resolve it directly, this is almost always faster than going through your bank or card provider. Filing a chargeback or payment dispute with your bank instead of contacting us first, where the charge was authorised and valid, is a breach of these Terms and may result in immediate termination of your access without refund. We reserve the right to dispute any chargeback we believe is invalid and to recover any associated fees or costs from you where permitted by law.

5. Refunds

There is no single, blanket refund policy across everything we sell. Refund terms vary by product or offer and are stated at the point of sale for that specific product or offer. The general principle that applies across the board: simply not using a product, membership, or resource doesn't by itself entitle you to a refund.

Biz Bestie Club membership, the 7-Day Bestie Guarantee: If you join Biz Bestie Club and decide it's not right for you, you can request a full refund and immediate cancellation within the first 7 days of joining. To request this, email us at hello@anitamac.com within that 7-day window. Once approved, your refund will be processed and your access to the membership will end immediately.

After the first 7 days: No refunds are available on the membership. You can still cancel at any time (see Section 6), and you'll keep access through to the end of the period you've already paid for, you just won't be entitled to money back for that period.

Standalone digital products and other one-off offers: These are not covered by the 7-Day Bestie Guarantee, which applies to the membership only. Refund terms (if any) for one-off products are stated on that product's own sales or checkout page at the time of purchase.

This section does not affect any rights you may have under New Zealand consumer protection law, or equivalent consumer protection law in your own country, that cannot lawfully be excluded.

6. Cancellation and Access After Cancellation

You can cancel your Biz Bestie Club membership at any time by contacting us at hello@anitamac.com, or through your account settings if self-serve cancellation is available.

When you cancel, your recurring billing stops, and you keep full access to the membership, curriculum, and community through the end of the period you've already paid for. Access ends at the close of that period. Cancelling does not entitle you to a refund for the current or any prior billing period, except where the 7-Day Bestie Guarantee applies (see Section 5).

7. Account Access and Security

If we provide you with login details or platform access (for example, to the membership curriculum or community), you're responsible for keeping those details secure and confidential. You must not share your login, password, or access with anyone who isn't you, including friends, colleagues, or other business owners. Sharing access is a breach of these Terms and may result in immediate termination without refund (see Section 17).

You're responsible for all activity that happens under your account or access credentials.

8. Acceptable Use

When using our sites, community, and services, you agree not to:

  • Use them for any unlawful purpose
  • Harass, abuse, or harm any other member, staff member, or contractor
  • Attempt to gain unauthorised access to any part of our sites, systems, or another member's account
  • Interfere with or disrupt the operation of our sites, community, or services
  • Infringe on our intellectual property or that of any other person, including as set out in Section 10

9. Community Standards

Our private Facebook community and any other community space we run (calls, forums, group chats) is a space for genuine, respectful engagement between members.

We expect members to:

  • Engage respectfully with us and with other members
  • Keep sensitive or confidential information shared by other members within the community, not repeated or screenshotted elsewhere without permission
  • Refrain from promoting unrelated products, services, or opportunities inside the community without our permission
  • Refrain from harassment, discrimination, or any conduct that makes the space unsafe or unwelcoming for others

We reserve the right to remove any member from the community, with or without notice, for conduct that breaches these standards, at our reasonable discretion. Removal from the community does not entitle you to a refund and does not release you from any outstanding payment obligations.

10. Intellectual Property, Licence and Prohibited Use

All content we create and provide, including the Biz Bestie Club curriculum, lessons, videos, workbooks, templates, call recordings, Loom videos, written materials, branding, and any other resource we make available (collectively, "our content"), is owned by Team Mac Ltd and protected by copyright and other intellectual property laws. This is Anita's original knowledge, experience, and work, built and taught by her.

When you purchase or access our content, you're granted a limited, personal, non-transferable licence to use it for your own individual business education. This licence does not permit you to:

  • Share, forward, resell, sublicense, or redistribute our content, in whole or in part, to anyone who hasn't purchased it themselves
  • Share your login or platform access with any other person
  • Copy, reproduce, or repurpose our content (including lessons, workbooks, or templates) to teach, coach, or sell to others
  • Claim our content, frameworks, or methodology as your own
  • Use our content to create a competing product or service

This is a firm boundary, not a courtesy. Sharing access, reselling content, or repackaging our material as your own is a material breach of these Terms and may result in immediate termination of your access without refund, and we reserve the right to pursue any other remedy available to us under law for the unauthorised use of our intellectual property.

11. AI Tools and Generated Content

We use AI tools, including Claude by Anthropic, in parts of our business, for example to help draft content, manage internal systems, support customer service, or assist with administrative tasks. Any AI-assisted content you receive from us is reviewed by a real human before it reaches you, but AI tools can occasionally produce inaccurate or imperfect information. Please use your own judgement with any content we provide, and let us know directly if something seems off.

12. Educational Purposes Only and No Guaranteed Results

Everything we provide is for educational and informational purposes only, and is not financial, legal, tax, medical, or other professional advice. We do not guarantee any particular result, outcome, or income from using our content, membership, coaching, or services, your results depend on your own effort, circumstances, and implementation. Full detail on this is set out in our Disclaimer, which forms part of these Terms.

13. Testimonials, Recordings and User Content

Anything you post inside Biz Bestie Club or our Facebook group may be visible to other members as part of that community experience. Biz Bestie Club calls, coaching sessions and Q&As may be recorded, and these recordings, along with Loom videos we create, may be shared with the community.

If we'd like to feature your testimonial, success story, or a quote from you in our external marketing (on our sites, social media, or sales pages), we will ask your permission first. We won't use your name, image, or story in external marketing without checking with you.

14. Third-Party Platforms and Services

We rely on a number of third-party platforms to run our business and deliver our content and services, including Teachery, Flodesk, Stripe, Zoom, Facebook, Airtable, Notion, and Loom, among others we may use from time to time. We are not responsible for outages, errors, bugs, policy changes, or any other issue caused by these third-party platforms, and we can't guarantee they will always be available or function as expected.

15. Limitation of Liability

To the fullest extent permitted by law, Team Mac Ltd, its owner, employees, and contractors are not liable for any direct, indirect, incidental, consequential, or special loss or damage arising from your use of, or inability to use, our websites, content, membership, community, or services, including any decisions you make or actions you take in your business as a result of engaging with us. This includes, but isn't limited to, loss of income, loss of profits, loss of data, or business interruption.

This limitation does not affect any rights you may have under New Zealand consumer protection law, or equivalent consumer protection law in your own country, that cannot lawfully be excluded or limited.

16. Indemnity

You agree to indemnify and hold Team Mac Ltd, its owner, employees, and contractors harmless from any claim, loss, liability, or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of our content or services, or your violation of any law or the rights of a third party.

17. Termination

We may suspend or terminate your access to our sites, membership, community, or services, with or without notice, if you breach these Terms, including but not limited to unauthorised sharing or resale of our content (Section 10), a breach of community standards (Section 9), or non-payment (Section 4). Termination for breach does not entitle you to a refund and does not release you from any outstanding payment obligations.

18. Force Majeure

We are not liable for any delay or failure to perform our obligations where that delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, illness, internet or platform outages, or other events outside our control.

19. International Users

Our members are currently based in New Zealand, though we welcome and expect members from other countries over time. If you're joining us from outside New Zealand, it's your responsibility to ensure that your use of our content, membership, and services complies with the laws and regulations that apply to you in your own country or region.

20. Governing Law

These Terms, and any dispute arising from them or from your use of our sites, content, membership, or services, are governed by the laws of New Zealand, regardless of the country you access them from. Where consumer protection laws in your own country grant you rights that can't lawfully be excluded, those rights remain unaffected by this clause.

21. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy and Disclaimer, and any specific terms stated at the point of sale for a particular product or offer, form the entire agreement between you and Team Mac Ltd, and supersede any prior discussions or agreements on the subject.

23. Changes to These Terms

We may update these Terms from time to time, for example as our business, offerings, or the law changes. The "Effective date" at the top of this page reflects the most recent update. Continued use of our sites, membership, or services after changes means you accept the updated Terms. Where a change materially affects your membership pricing or core entitlements, we'll make reasonable efforts to let existing members know directly.

24. Contact Us

If you have questions about these Terms, contact us at:

Team Mac Ltd Email: hello@anitamac.com